About
Total Biz Fulfillment is a warehouse, fulfillment and back-office services company with its headquarters at One Corporate Drive, Grantsville. It stores and ships products for consumer goods brands, sending orders throughout the US, Canada and internationally.
A Family Business Since 1993
Total Biz Fulfillment was formed in 1993, building on experience from Hobby House Press, a book and magazine publisher started in the 1940s. The company describes itself as family-run, led by Chairman Gary R. Ruddell and his son, CEO Paul Ruddell. It serves about 50 brands in gifts, toys, games, housewares, pets, and health and beauty, and has more than 125 associates.
Four Warehouse Campuses
Besides the 125,500-square-foot Grantsville headquarters, Total Biz runs campuses at 120 Resource Avenue in Mountain Lake Park, in Frostburg and in Westernport.
What It Handles for Brands
- Receiving, warehousing, pick-and-pack and order shipping
- Claims, returns and restocking, with bar code inventory tracking
- Order entry, invoicing, payment processing and EDI compliance for national accounts
- Drop shipping straight to consumers
- Labeling, kitting, repackaging, display assembly and trade show storage
Address
One Corporate Drive, Grantsville, MD 21536